Help Abode ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our services, including cleaning and house cleaning services, as well as electronics repairing services ("Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We collect information from you in various ways when you access or use our Services. The types of information we may collect include:

• Create an account with Help Abod
• Schedule a service with Help Abode
• Provide us with feedback or contact us with questions
• Payment Information: such as your credit card details, billing address, and other payment-related information required to process payments for the Services.

1.1. Information You Provide: We collect information you voluntarily provide to us when you use our Services. This may include your name, email address, postal address, telephone number, and any other information you choose to provide.

1.2. Information Collected Automatically: We may collect certain information automatically when you use our Services. This may include your IP address, device type, operating system, browser type, and other usage information related to your interaction with our Services.

1.3. Information from Other Sources: We may obtain information about you from other sources, such as third-party service providers and business partners. This may include demographic information, interests, and publicly available information.

2. How We Use the Information We Collect

We may use the information we collect for various purposes, including but not limited to:

2.1. Providing and Improving Services: We use the information to provide you with the requested Services, process payments, respond to your inquiries, and improve the quality of our Services.

2.2. Communication: We may use your information to communicate with you, including sending you updates, service-related announcements, and promotional materials.

2.3. Marketing: With your consent, we may use your information to send you marketing communications about our Services, special offers, and promotions.

2.4. Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share the Information We Collect

We may share your information in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, and marketing assistance. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality and security.

3.2. Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your information.

3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

4. Your Choices and Rights

4.1. Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us directly.

4.2. Your Personal Information Rights: You have the right to access, update, correct, and delete your personal information. You may exercise these rights by contact us directly

5. Use of Our Online Services and Other Technology

5.1. Cookies and Other Technologies: We may use cookies and similar technologies to collect information about your usage of our Services. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent

5.2. Targeted Advertising: We may work with third-party advertising partners to display targeted advertisements on our Services or other websites. These partners may use cookies and similar technologies to collect information about your activities across different websites and services to provide you with targeted advertising

6. How do we protect your information?

We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:

• Physical security measures: We store your personal information on secure servers.
• Technical security measures: We use encryption and other security measures to protect your personal information when it is transmitted over the internet.
• Employee training: We train our employees on the importance of protecting your personal information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Please note that this Privacy Policy may be updated from time to time. The revised version will be effective as of the date indicated at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

8. Children's Privacy Notice

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to delete it.

9. How To Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at fill out the contact form through our website and email address.